Cici and John experience the true meaning of love when they help their friend Chandra deal with her grief on Christmas Eve by creating a tinsel time warp.

Cici wants everyone to have a perfect holiday, but she discovers things don't always work out that way. When a crying Chandra shows up at her home, Cici asks her alien boyfriend, the time traveler John Smith, if he can help mend Chandra's broken heart. John creates a time warp for Chandra where she can spend one more Christmas Eve with her late grandmother doing all the holiday things they loved to do, but, as usual, things quickly go south. The tinsel time warp grows and expands and threatens to take over the entire planet, and Cici is forced to go up a ladder when she's afraid of heights. Will time travel heal all wounds and make for a Merry Christmas for Cici, John, and even the melancholy Chandra?